Refund policy

We kindly note that all sales are final, and we are unable to accept returns or issue refunds. If something about your order doesn’t feel quite right, please don’t hesitate to contact our Customer Care team at support@chicauraco.com - we’re always happy to help.

In select situations, we may be able to offer an exchange. Approved exchanges are subject to a $6 shipping fee and must be requested within 30 days of purchase. At this time, exchanges are available for U.S. orders only and are not offered for items purchased through third-party retailers.

Thank you for your understanding and for being part of our community.